Warehouse Associate (WA), North Point Brands, LLC
DBA Cheeky Fishing; DBA RepYourWater; DBA RepYourWild; DBA Wingo Outdoors
Job Location
Erie, CO. The company operates a 3,600 foot warehouse space with open offices by the tri-county airport. We are an 8 person team with 3 people working primarily at the warehouse.
Company Profile
North Point Brands (NPB) is a suite of brands dedicated to developing smart solutions for the outdoor, fly fishing, hunting, and dog industries. Current brands include Cheeky Fishing, RepYourWater, RepYourWild and Wingo Outdoors.
Duties / Responsibilities
Order Fulfillment and Customer Service
- Processing, packing and fulfilling online orders with accuracy
- Preparing accurate and appropriate shipment labels for online orders
- Contribute to direct-to-consumer (DTC) customer service, including communicating with customers to ensure order accuracy and completion, addressing inventory errors, product inquiries, and returns
- Processing, packing and fulfilling wholesale orders with accuracy
- Handling wholesale orders from pick ticket creation through shipping and invoicing
Product and Inventory
- Interfacing with inventory and shipping software
- Prepping, tagging, and labeling product for shipment
- Quality control of incoming and outgoing products
- Addressing and completing warranty and repair requests
- Unloading and organizing incoming product shipments
- Counting, outflowing, and recording inventory accurately
- Maintaining back stock and pick-shelf stock levels